Effective Date: 10.03.2024
- Introduction
At IDEA Corporate and Professional Gifts (IDEA.LK Pvt Ltd), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us — through our website, email, social media, or other communication channels.
By engaging with IDEA, you agree to the practices described in this policy.
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- Information We Collect
We may collect the following types of information:
• Personal Information: such as your name, company name, designation, email address, phone number, and mailing address when you inquire about our products or services.
• Business Information: including your company’s branding details, logos, and project specifications for production or design purposes.
• Payment Information: limited to necessary billing details (processed securely through trusted payment providers).
• Technical Information: such as your IP address, browser type, and usage data when you visit our website.
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- How We Use Your Information
We use the information we collect to:
• Provide and deliver our products and services.
• Respond to your inquiries and requests.
• Personalize your experience and improve our services.
• Process orders, invoices, and payments securely.
• Share project updates, promotional offers, and product information (only if you opt in).
• Maintain internal records and ensure compliance with legal obligations.
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- Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal data. Your information may be shared only with:
• Trusted partners and service providers assisting in production, delivery, or payment processing.
• Legal authorities when required by law or in response to valid legal requests.
All third parties handling your data are required to maintain confidentiality and data security.
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- Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. While we strive to ensure the highest security standards, no online transmission is completely secure, and we encourage users to take precautions when sharing sensitive data.
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- Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
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- Your Rights
You have the right to:
• Request access to the personal data we hold about you.
• Request corrections or updates to inaccurate information.
• Request deletion of your data (where legally permissible).
• Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us using the details below.
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- Cookies and Tracking
Our website may use cookies to enhance user experience and analyze site performance. You can control or disable cookies through your browser settings.
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- Updates to This Policy
IDEA may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised effective date.
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- Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us: